Privacy Policy

At TellMe.ph, your privacy is our priority. We’re committed to protecting your personal information and being transparent about how we handle it. This Privacy Policy explains everything you need to know about how we collect, use, disclose, and safeguard your data when you use our system.

1. Information Collection & Use

When you make a reservation or interact with our website, we may collect the following types of information:

Personal Information: Details like your name, email address, phone number, and reservation specifics.
Automatically Collected Information: Data such as your IP address, browser type, cookies, and the pages you visit.

We collect and use this information to:

Tailor your experience and provide top-notch service.
Ensure everything runs smoothly and improve our website.
Comply with legal obligations.

If you’ve opted in to receive marketing messages, we may send those too. Don’t worry—you can opt out anytime by clicking the unsubscribe link in our emails or contacting us directly.

2. Information Sharing & Disclosure

We never sell or rent your personal information. We only share it in specific situations:

With Your Consent: When you give us explicit permission.
Service Providers: With trusted third-party vendors who help us manage reservations and customer services. These providers are obligated to protect your data.
Legal Compliance: If required by law, court order, or to safeguard our rights and your safety.

3. Cookies & Tracking Technologies

To make your experience better, our website uses cookies and similar technologies:

Essential Cookies: These keep the site running smoothly.
Analytics Cookies: These help us understand how you use the site so we can improve it.

You can manage your cookie preferences anytime through your browser settings.

4. Data Retention & Security

We keep your personal information only as long as needed for the purposes outlined in this policy. We take data security seriously and use appropriate measures to protect it, but remember, no system is 100% secure.

5. Your Rights & Choices

Depending on applicable laws, you may have the right to:

Access, update, or delete your personal information.
Withdraw consent for data processing where applicable.
Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us at info@tellme.ph.

6. Changes to This Privacy Policy

We might update this policy from time to time. Any changes will be posted here with an updated effective date, so check back occasionally.

For questions, please contact us at support@tellme.ph